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CPA : CPA Sustainability Report 2009
CPA Australia Sustainability Report 2009 | 13 + widening the scope of our travel management company to make global arrangements, thereby securing visibility of international travel mileage + reviewing all materials and methods of communication with students and putting CPA Program Guide, Examiner Report and Bookmarks on to My Online Learning instead of printing + replacing bottled water and other drinks with glasses and large bottles rather than individual and investigating glass/plastic recycling options in all offices + creating online forms for members/students to enrol + setting secure, black & white and duplex printing on printers at Freshwater Place to reduce wastage + updating our travel policy to reflect CSR travel principles We also drafted a document outlining an Environment Management System (EMS). This is a structured management framework to help more effectively plan and coordinate actions to reduce the environmental impacts of CPA Australia's business activities, and has been adopted by the Carbon Footprint Action Group. The draft document represents only the initial stage of the EMS process. An example of the proposed EMS documentation is CPA Australia's Sustainability Initiatives Register launched in April. Cutting down our use of paper and printing We saved approximately 4.8 million A4 sheets of printed paper at conferences and Congress by: + Reducing the size of the main brochure for Congress and moving the content online saving 3.2 million sheets + Publishing papers online for Congress in all six states in 2009, following a paperless pilot in ACT in 2008, saving in the region of 1.2 million sheets + Publishing papers online for our Mining and Energy Conference and International Public Sector Convention, saving approximately 0.4 million sheets. CPA Congress online We facilitated members virtual experience of CPA Congress through blogs, twitter, second life and webcasts. For the first time, we streamed CPA Congress live to the web, giving our audiences further access to knowledge without needing to travel or be physically present, thus minimising greenhouse gas emissions. This occurred through a combination of live and 'on demand' activities. Several CPA Congress sessions were recorded and made available for viewing in their entirety via the Congress blog http://blog. cpacongress.com.au/2009/10/26/watch- recorded-sessions-from-cpa-congress/ For other activities to extend the reach of Congress to 'connect and exchange, anytime, anywhere' see http://www.cpacongress.com. au/connect Webinars For the first time, CPA Australia offered members (and non-members) opportunities to attend webinars. With the ability to connect the audience into a real-time event regardless of their location, webinars reduced the need for some members to travel to face-to-face events. Webinars also gave CPA Australia the opportunity to connect members with knowledge and information that they did not have before. More than 4,000 members participated in a total of 85 webinars. Our spread of delegates included Greater China, Fiji, India, New Zealand, Russia, Singapore, Malaysia, UK and Vietnam as well as capital city and rural Australia. Topics ranged from interviews with prominent members, technical sessions, information sessions, briefings, training and CPA Program workshops. A clear majority of participants in webinars in 2009 found them to be a positive experience and welcomed them as part of CPA Australia's knowledge offer. For each webinar, we asked participants to rate their experience. The combined average for all webinar experience questions was 4 out of 5, where 5 indicates very strong satisfaction. We also received feedback on what could be improved. This included extending the time available for participants to have their questions answered in a live session, the inclusion of video in these virtual events, and some issues experienced with audio quality. Fresh start at Freshwater Place The relocation of our international headquarters in Melbourne to Twenty8 Freshwater Place epitomises our think + create approach to all that we do. The building's innovative and environmentally sustainable design and floor plan provides a best practice work space to encourage collaboration in providing premier global service to our members and the pursuit of excellence. Workstations were manufactured locally to reduce 'shipping miles'; recycling facilities were separated to make us more waste conscious; energy saving devices were installed on appliances to reduce the overnight draw of power; recycled materials were used as part of the fit outs and even the fabrics selected for the furniture have high environmental credentials. Every week for eight weeks prior to the move, information about the sustainable aspects of the new office was communicated to employees as part of a regular update about the move. Information included what the star ratings mean and what is required from staff and members using the facility to maintain them. 'Smart' lighting that is activated by motion sensor detector is also a feature of our new Brisbane and Adelaide offices. CPA library Physical collection reduction Since CPA Australia introduced e-books in September 2008, there are now more members accessing e-books online than are borrowing physical items. This has both expanded our offer and reduced our impact on physical resources. E-books + 31 December 2009 -- 5,707 members using + 30 September 2008 -- 2,010 members using Number of pages viewed on e-books: + 31 December 2009- 147,940 page views + 30 September 2008 - 26,071 page views As a consequence of the increased use of e-books, and in preparation for the move to Freshwater Place, low-value and unused material was culled from the physical library collection using a 'reduce, re-distribute, recycle' approach. As a result, print journals decreased by 90% and storage needs were reduced from 87 lineal metres to 17 lineal metres. Items have been returned to their publishers for their records or recycled. Most of the folders that housed the journals were sent to an artist who makes screens out of journal folders The number of books kept was decreased by 63%, and book storage needs were reduced from 356 lineal metres to 130 lineal metres. Paper from books has been recycled. Future plans In 2010, we aim to: + test the extent to which the EMS can be implemented into our everyday processes and practices -- we intend this be undertaken as the next stage of the EMS development and, in doing so, create documents through the EMS to plan, track and record the information gathered. + introduce new meeting and room booking software to allow more sophisticated capturing of number of attendees to calculate required catering and reduce wastage 24 hours prior to an event + review our top 20 travellers and regular international travellers to discuss our CSR travel principles with them. Focus on international travel behavioural change due to the higher carbon footprint compared to domestic travel + review all multi function devices for efficiency as part of new contract requirements + reduce catering wastage as part of our new arrangements at Freshwater Place.